Responsibilities:

• Coordinate internal sales of all products, effectively supporting the daily operations.
• Provide excellence in customer service and being the voice of the company. Respond to customer phone and email enquiries regarding product availability and sales order placement.
• Maintain liaison with key company managers and engineers, keeping them up to date with new clients and developments, and provide regular feedback to the business ensuring that the selling strategies are current and meet the market and economic conditions.
• Respond to customers’ requests for proposals efficiently following the sales policies and procedures. Preparing quotes for customers, including samples, description and designs.
• Assisting in the implementation of sales strategies as prepared by the Business Development & Product Managers.

Skills & Experience:

• Strong phone presence and experience dealing with a high volume of calls per day ● Knowledge of fibre optics or general networking knowledge is an advantage, however not essential
• Strong verbal and written communication.
• Excellent personal presentation.
• Demonstrated ability to self-manage, schedule effectively, and maintain and manage customers via a CRM.

Benefits:

• A competitive remuneration package based on experience.
• Join a well-respected leading organisation that cares about their employees.
• Potential to expand your day-to-day role across multiple functions in the business in the longer term
• Supportive team to assist in both onboarding and day-to-day professional development.
• Port Melbourne location

Culture:

While this organization has gone from strength to strength in recent years and are recognised as an industry leader, their business size is relatively lean. As a result, the team is extremely close and takes a lot of pride in their operations and customer-centricity. They want to bring someone into their team who is orientated with a similar set of values of being customer-first, and someone who wants to grow their career in the long-term through hard work and commitment to the company’s goals, whilst having fun along the way.

Apply for this position here. If you have any questions, contact our team today.